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GhostVue Website Terms of Use and User Agreement

Last Updated: August 2026

1. Acceptance of Terms

These terms of use are entered into by and between You and GhostVue, LLC. ("Company," "we," or "us"). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, "Terms of Use"), govern your access to and use of myghostvue.com including any content, functionality, and services offered on or through myghostvue.com (the "Website"), whether as a guest or a registered user. By accessing, browsing, purchasing from, or otherwise using the GhostVue website ("Website"), you agree to be bound by these Terms of Use and User Agreement ("Terms").

Please read the Terms of Use carefully before you start to use the Website. By using the Website, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, found at Privacy Policy incorporated herein by reference (the “Privacy Policy”). If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the Website.

ARBITRATION NOTICE: THESE TERMS CONTAIN AN ARBITRATION CLAUSE A LITTLE LATER ON. YOU AND COMPANY AGREE THAT DISPUTES BETWEEN US WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION, AND YOU AND COMPANY WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

2. Eligibility

This Website is offered and available to users who are 18 years of age or older and reside in the United States or any of its territories or possessions. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

3. Products and Services

GhostVue provides information regarding its products and may offer products for sale through the Website. All products are subject to availability and GhostVue reserves the right to modify, discontinue, or limit products at any time without notice.

4. Compliance with Laws

You are solely responsible for ensuring that your purchase, possession, installation, and use of GhostVue products comply with all applicable federal, state, local, and municipal laws. Vehicle equipment, license plate visibility, registration, and vehicle identification laws vary by jurisdiction and are subject to change. GhostVue does not represent or warrant that any product is lawful in any particular jurisdiction.

5. Restricted Jurisdictions

GhostVue may restrict sales, shipments, or product availability in certain states, territories, or jurisdictions. Current sales restrictions are identified in GhostVue's Shipping Policy and Product Use & Legal Compliance Notice.

GhostVue reserves the right to:

  • Reject orders;
  • Cancel orders;
  • Refuse shipment;
  • Require verification of customer information; and
  • Limit product availability based on legal or compliance considerations.

6. Product Use Restrictions

GhostVue products include functionality referred to as “Opaque Mode" (also referred to as “Ghost Mode”).

Opaque Mode is intended only for lawful uses, including:

  • Private property;
  • Vehicle shows, exhibitions, and displays;
  • Photography and videography;
  • Off-road environments;
  • Closed-course events;
  • Storage or display of a vehicle; and
  • Other lawful private-use situations.

Opaque Mode is not intended for use on public roads where prohibited by law.

Users are solely responsible for ensuring lawful use of products.

7. Purchaser Acknowledgment

By purchasing a GhostVue product, you acknowledge that:

  • You have read these Terms.
  • You have reviewed the Product Use & Legal Compliance Notice.
  • You understand the restrictions applicable to Opaque Mode.
  • You are responsible for complying with all applicable laws.
  • You assume all risks associated with possession and use of the product.

8. Changes to the Terms of Use

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter. However, any changes to the dispute resolution provisions set out in Governing Law and Jurisdiction will not apply to any disputes for which the parties have actual notice on or before the date the change is posted on the Website.

Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

9. Accessing the Website and Account Security

We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users.

To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide is correct, current, and complete. You agree that all information you provide to register with this Website or otherwise is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. We have the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.

10. Intellectual Property Rights

All Website content, including text, graphics, logos, software, product designs, trademarks, service marks, images, videos, and other materials, are owned by GhostVue or its licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as expressly permitted by these Terms. You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website.

No rights are granted except as expressly provided herein.

No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Except as expressly set forth in these Terms, nothing contained on the Website shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any copyright, trademark, patent, trade secret, or other intellectual property of the Company or any third party.

11. Trademarks

The Company name, the term “GhostVue,” the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, service marks, designs, and slogans on this Website are the trademarks of their respective owners.

The overall appearance, layout, organization, design, color combinations, graphics, icons, and visual presentation of the Website may constitute protectable trade dress and may not be copied or imitated without the Company’s prior written permission. Any unauthorized use of the Company’s trademarks, trade dress, branding, or other distinctive features is strictly prohibited and may violate applicable trademark and unfair competition laws.

12. Prohibited Uses

You may use the Website only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the Website for unlawful purposes;
  • Attempt to gain unauthorized access to systems or networks;
  • Disrupt Website operations;
  • Misrepresent your identity;
  • Violate applicable laws or regulations;
  • Use GhostVue products to evade law enforcement, toll systems, parking enforcement systems, traffic enforcement systems, or vehicle identification requirements.
  • Exploit, harm, or attempt to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise;
  • Send, or procure the sending of, any advertising or promotional material without our prior written consent, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation;
  • Impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity, or engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which may harm the Company or users of the Website or expose them to liability;
  • Use any robot, spider, crawler, scraper, data mining tool, artificial intelligence system, automated process, or other means to access, monitor, copy, extract, harvest, index, or use any portion of the Website or its content without the Company’s prior written consent, including for the purpose of training, developing, or improving machine learning or artificial intelligence models;
  • Use any device, software, or routine that interferes with the proper working of the Website, or introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful;
  • Attack the Website via a denial-of-service attack or a distributed denial-of-service attack, or otherwise attempt to interfere with the proper working of the Website.

13. User Contributions

The Website may contain message boards, chat rooms, profiles, forums, bulletin boards, and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display, or transmit to other users or other persons (“post”) content or materials (collectively, “User Contributions”) on or through the Website. All User Contributions must comply with the Content Standards set out in these Terms.

Any User Contribution you post to the site will be considered non-confidential and non-proprietary. By providing any User Contribution on the Website, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose.

You represent and warrant that you own or control all rights in and to your User Contributions and have the right to grant the license granted above, and that all of your User Contributions comply with these Terms. You understand and acknowledge that you are responsible for any User Contributions you submit, and you, not the Company, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness. We are not responsible or liable to any third party for the content or accuracy of any User Contributions posted by you or any other user of the Website.

14. Monitoring and Enforcement; Termination

We have the right to remove or refuse to post any User Contributions for any or no reason in our sole discretion; take any action with respect to any User Contribution that we deem necessary or appropriate; disclose your identity or other information about you to any third party who claims that material posted by you violates their rights; take appropriate legal action, including referral to law enforcement, for any illegal or unauthorized use of the Website; and terminate or suspend your access to all or part of the Website for any or no reason, including any violation of these Terms.

YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES. We cannot review all material before it is posted on the Website and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party.

15. Content Standards

These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, User Contributions must not:

•                Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable;

•                Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age;

•                Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person, or violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations;

•                Be likely to deceive any person, or promote any illegal activity or advocate, promote, or assist any unlawful act;

•                Impersonate any person, or misrepresent your identity or affiliation with any person or organization, or involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising;

•                Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

16. Copyright Infringement

The Company respects the intellectual property rights of others and expects users of the Website to do the same. If you believe that any content or User Contributions available on the Website infringe your copyright, you may submit a written notice to us at support@myghostvue.com requesting that the allegedly infringing material be removed or access to it be disabled. Your notice should include sufficient information to identify the copyrighted work claimed to have been infringed, identify the allegedly infringing material and its location on the Website, provide your contact information, include a statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law, include a statement that the information in the notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner, and bear your physical or electronic signature.

Upon receipt of a valid copyright infringement notice, the Company reserves the right to remove or disable access to the allegedly infringing material, notify the user responsible for the content, and take any other action deemed appropriate under applicable law. It is the policy of the Company, in appropriate circumstances and at its sole discretion, to suspend or terminate the accounts or access privileges of users who are repeat infringers.

17. Reliance on Information Posted

The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.

This Website may include content provided by third parties. All statements and opinions expressed in such materials are solely the opinions and the responsibility of the person or entity providing them and do not necessarily reflect the opinion of the Company. We are not responsible or liable to you or any third party for the content or accuracy of any materials provided by any third parties.

18. Changes to the Website

We may update the content on this Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.

19. Orders and Payments

GhostVue reserves the right to accept, reject, limit, or cancel any order at its sole discretion.

Pricing, product descriptions, and availability may be changed at any time without notice.

20. Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data.

TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE.

WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

21. Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

The limitation of liability set out above does not apply to liability resulting from our gross negligence or willful misconduct. THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

22. Indemnification

You agree to defend, indemnify, and hold harmless GhostVue, LLC, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:

  • Your use of the Website;
  • Your use or misuse of GhostVue products;
  • Your violation of these Terms;
  • Your violation of applicable laws.

23. Information About You and Your Visits to the Website

Your use of the Website is also governed by the GhostVue Privacy Policy, available at:

[PRIVACY POLICY URL]

All information we collect on this Website is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

24. Additional Policies

The following documents are incorporated into these Terms by reference:

  • Privacy Policy
  • Shipping Policy
  • Returns and Refunds Policy
  • Product Use & Legal Compliance Notice
  • End User License Agreement (EULA)

Links to these policies are available on the Website.

25. Linking to the Website and Social Media Features

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent.

This Website may provide certain social media features that enable you to link from your own or certain third-party websites to certain content on this Website, send communications with certain content or links to certain content, or cause limited portions of content to be displayed on your own or certain third-party websites. You may use these features solely as they are provided by us and otherwise in accordance with any additional terms and conditions we provide with respect to such features.

Subject to the foregoing, you must not establish a link from any website that is not owned by you; cause the Website or portions of it to be displayed on, or appear to be displayed by, any other site (for example, framing, deep linking, or in-line linking); or link to any part of the Website other than the homepage. We reserve the right to withdraw linking permission without notice, and we may disable all or any social media features and any links at any time without notice in our discretion.

26. Links from the Website

If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only, including links contained in advertisements. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

27. Geographic Restrictions

The owner of the Website is based in the State of Ohio in the United States. We provide this Website for use only by persons located in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

28. Governing Law and Jurisdiction

All matters relating to the Website and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Ohio without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Ohio, in each case located in the City of Akron and County of Summit. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

29. Dispute Resolution and Agreement to Individual Arbitration

EXCEPT FOR A CLAIM THAT MAY BE BROUGHT IN SMALL CLAIMS COURT, YOU AND COMPANY AGREE TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT, SUCH AS ACCESS TO DISCOVERY, ALSO MAY BE UNAVAILABLE OR LIMITED IN ARBITRATION.

Covered Disputes and Arbitration Requirement. Any and all disputes between you and Company, including disputes arising from or relating to the Website, these Terms, or the Privacy Policy, and any other terms and conditions that may apply to our Website, programs and services and their interpretation or the breach, termination or validity thereof, any purchase on the Website, communications between you and Company, or any products or promotions provided by Company, including disputes about the validity, scope or enforceability of this arbitration provision (collectively, “Covered Disputes”), will be settled by binding arbitration administered by the American Arbitration Association (“AAA”) under the AAA’s Consumer Arbitration Rules in effect on the date the claim was filed, available at www.adr.org or by calling the AAA at 800-778-7879. This arbitration agreement applies to any and all disputes occurring before or after this agreement and supersedes our previous arbitration agreements.

The arbitrator will have the power to grant whatever relief would be available in court under law or in equity, including public injunctive relief, and any award of the arbitrator(s) will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction. Notwithstanding the above, you or Company can bring any individual claim in small claims court consistent with the jurisdictional limitations of such court.

Governing Law. For purposes of this section, these Terms and related transactions will be subject to and governed by the Federal Arbitration Act, 9 U.S.C. secs. 1-16 (“FAA”). To the extent state law applies to any portion of a proceeding brought by you or us, the applicable law will be the law of the state of your residence.

Fees and Costs. Except for a demand determined by an arbitrator or court to be frivolous, brought in bad faith, or where the initiating party has failed to follow the pre-arbitration dispute resolution process below, Company will pay the filing fees for both parties. The AAA consumer rules will otherwise apply to determine the costs and expenses due from each party. In addition, if you are able to demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, Company will pay up to USD $1,000 of your attorneys’ fees and costs and expenses in connection with the arbitration if the arbitrator deems the payment of such amount is necessary to prevent the arbitration from being cost-prohibitive.

Location. At your election, the arbitration will take place in Summit County, Ohio, by telephone, video conference, or based on the parties’ written submissions.

Required Pre-Arbitration Dispute Resolution. Prior to initiating any arbitration, the initiating party will give the other party at least 60 days’ advance written notice of its intent to file for arbitration. Company will provide such notice by e-mail to your e-mail address on file with Company, and you must provide such notice by e-mail to support@myghostvue.com. During such 60-day notice period, the parties will endeavor to settle amicably by mutual discussions any Covered Disputes. Failing such amicable settlement and expiration of the notice period, either party may initiate arbitration. This provision is a precondition to any arbitration demand, and any party making an arbitration demand must certify that it has complied with this requirement when filing an arbitration demand, and AAA may not accept any demand without this certification.

CLASS ACTION WAIVER. COMPANY AND YOU AGREE THAT ANY COVERED DISPUTE HEREUNDER WILL BE SUBMITTED TO ARBITRATION ON AN INDIVIDUAL BASIS ONLY. NEITHER COMPANY NOR YOU ARE ENTITLED TO ARBITRATE ANY COVERED DISPUTE AS A CLASS, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL ACTION, AND THE ARBITRATOR(S) WILL HAVE NO AUTHORITY TO PROCEED ON A CLASS, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL BASIS. If any provision of the agreement to arbitrate in this section is found unenforceable, the unenforceable provision will be severed and the remaining arbitration terms will be enforced (but in no case will there be a class, representative or private attorney general arbitration).

Miscellaneous. Notwithstanding any provision in these Terms to the contrary, we agree that if Company makes any future material change to this dispute resolution provision, it will not apply to any individual claim(s) for which you had already provided notice to Company. In the event that this arbitration agreement does not apply to a given dispute, then the parties agree to the exclusive jurisdiction of the state and federal courts in Summit County, Ohio to resolve such claims.

30. Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

31. Waiver and Severability

No waiver by the Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

32. Entire Agreement

The Terms, our Privacy Policy, and the additional policies incorporated by reference (including the Shipping Policy, Returns and Refunds Policy, Product Use & Legal Compliance Notice, and End User License Agreement) constitute the sole and entire agreement between you and the Company regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.

33. Your Comments and Concerns

This Website is operated by GhostVue, LLC.

GhostVue, LLC
343 Portage Blvd.
Kent, Ohio 44240 USA

Email: support@myghostvue.com

All notices of copyright infringement claims should be sent to: support@myghostvue.com. All other feedback, comments, requests for technical support, and other communications relating to the Website should be directed to: support@myghostvue.com.

Last Updated: August 2026

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